Frequently Asked Questions
If you need help with your order or have a question about one of our products, please read the frequently asked questions below. If you don't find an answer there, contact our support team at info@faccelove.com.
Our customer service is available daily. Average response time: 1-2 business days.
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The IronEye™ Mascara uses a hygienic iron brush that effortlessly lengthens and shapes your lashes. Nourishing fibers in the formula support the growth and regeneration of your lashes.
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Yes, the IronEye™ Mascara is safe and hygienic to use, specially designed to be gentle on the sensitive skin around the eyes. Additionally, our iron mascara is 100% microplastic-free, PFAS-free, vegan, cruelty-free, sulfate-free, and paraben-free.zz
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Faccelove ships to the UK, Australia, New Zealand, the USA, and Canada — and delivery is free in these countries.
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Yes, Faccelove offers a 30-day return policy, provided the return conditions are met.
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We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay with credit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.